Call Centers :: Call Centers| Hello 2412121

 

Call Centers

Call Center

As organizations around the world strive to improve the quality of their processes, Business Process Outsourcing(BPO) has become the new imperative. Here comes our service for you to improve your bussiness process outsourcing.

We are one of the main BPO's across the country. We provides all type of call center requirements. We have a group of staffs who are eligible and able to work for you. We do helpline service in Goa hello 2412121, and its already completed a decade of service in this sector. This shows our capability and experiance to setup call centers of any size.The main example for our experiance and ability is our customers only.

 

Our clientele include :

Shandong Weichei Huafeng Power: 25 seat inbound service. 24 X 7 ( Pan India operations )

  • Service Escalation helpdesk for this Chinese Generator company.  

Reliance Communication Ltd : 180 seat outbound process. 9am – 6pm . The various types of calling handled by us are mentioned below. ( Handling Hindi, Marathi & English )

  • Value Added Services Up-selling. (Includes Caller Ring Back Tunes, Radio Music, Cricket News etc.).
  • Retailer Health Check Calling.
  • Postpaid Platinum & Gold Customer Retention Calling.
  • Postpaid 35 day Retention Calling.
  • Grace Call Management.
  • Prepaid Welcome Calling.
  • Various Calling done to Retailers for Marketing Dept.
  • Handset Up-gradation & Black Berry Inbound Call Desk.
  • Time to time various other calling processes were also handled.

BIG TV: 25 seat outbound service. 8am to 8pm

  • Handling Customer care & Retention for Hindi Belt, MH, Rajasthan & North Eastern states.

BSNL: 25 seat inbound service. 24 X 7

  • BSNL Customer care desk for Goa.
  • 197 directory service
  • Broad band and Internet helpdesk
  • Mobile Helpline & Customer care desk.  

Tata Telecom: 5 seat inbound service. 24 X 7

  • 197 directory service for Goa.  

Bharti Airtel: 2 seat inbound service. 24 X 7

  • Goa Helpline for Airtel.  

Hello Now 2412121: 10 seat inbound service. 24 X 7

  • Information helpline / The Talking yellow pages of Goa.

Hindustan Coca Cola: 2 seat inbound service   9am – 6pm

  • Inbound helpline for different events carried out by Coca Cola in Goa.  

Election Commission’s Office: 2 seat inbound service   9am – 6pm

  • Inbound helpline for clarifications on voters list and other individual details for updating and post election to disburse information on the ongoing counting process about the current leads and wins in real time.