Our Clientele
Call Center
Shandong Weichei Huafeng Power: 25 seat inbound service. 24 X 7 ( Pan India operations )
- Service Escalation helpdesk for this Chinese Generator company.
Reliance Communication Ltd : 180 seat outbound process. 9am – 6pm . The various types of calling handled by us are mentioned below. ( Handling Hindi, Marathi & English )
- Value Added Services Up-selling. (Includes Caller Ring Back Tunes, Radio Music, Cricket News etc.).
- Retailer Health Check Calling.
- Postpaid Platinum & Gold Customer Retention Calling.
- Postpaid 35 day Retention Calling.
- Grace Call Management.
- Prepaid Welcome Calling.
- Various Calling done to Retailers for Marketing Dept.
- Handset Up-gradation & Black Berry Inbound Call Desk.
- Time to time various other calling processes were also handled.
BIG TV: 25 seat outbound service. 8am to 8pm
- Handling Customer care & Retention for Hindi Belt, MH, Rajasthan & North Eastern states.
BSNL: 25 seat inbound service. 24 X 7
- BSNL Customer care desk for Goa.
- 197 directory service
- Broad band and Internet helpdesk
- Mobile Helpline & Customer care desk.
Tata Telecom: 5 seat inbound service. 24 X 7
- 197 directory service for Goa.
Bharti Airtel: 2 seat inbound service. 24 X 7
- Goa Helpline for Airtel.
Hello Now 2412121: 10 seat inbound service. 24 X 7
- Information helpline / The Talking yellow pages of Goa.
Hindustan Coca Cola: 2 seat inbound service 9am – 6pm
- Inbound helpline for different events carried out by Coca Cola in Goa.
Election Commission’s Office: 2 seat inbound service 9am – 6pm
- Inbound helpline for clarifications on voters list and other individual details for updating and post election to disburse information on the ongoing counting process about the current leads and wins in real time.
Printing & Design
UB Group
Reliance
Axis Bank
Goa Institute Of Management (GIM)
Don Bosco College
Goa Salesian Society
Goa University
Marian Institute of Health Care Management Goa